Electric Gates Repairs and Maintenance / Servicing

OVERVIEW

As part of our ongoing programme of customer care we have taken steps to develop a preventative maintenance programme aimed at ensuring your gate installation continues to provide optimum service.

As with all mechanical devices, regular servicing is crucial in determining the efficiency and longevity of the system.

As part of this package, one of our engineers will attend your home / premises once per year to carry out a full service to your installation, after each visit a full report will be given, highlighting (if required) any remedial works deemed necessary.

In doing so, this service will pin point any potential problems which would otherwise result in system failure.

If an your automatic gate is not opening on your remote control try the following:

1. Try using another control to open the gates such as a keypad or intercom. If this works then try another remote control. If another remote control work then it is likely your remote control batteries are flat. If no remote controls work but you can open the gates using other controls the your have a problem with your remote control receiver.
2. Check that the power supply to the gate is on. If your automated gate was installed by us we would have explained where the electrical isolation was at time of installation. If you are unsure then check your electricity consumer unit (fuse box) and see if any of the switches are in the off position. Read the labels of any switches that are off and if they are for the electric gate switch it back on. If the trip switch returns to the off position again then you will need to ring us and ask for a visit by one of our engineers to repair your gate. If the switch stays on then try your gate again.
3. If power to the gate was on try turning the power off, wait 30 seconds and turn it back on. This will reset any microprocessor controls for the gate.
4. If your gate has safety beams then check the safety beams are working.

If none of the above helps then your gate will need professional help and we recommend you contact us.

Emergency Callout

Whether we installed your gates or not we provide a rapid call out service for anyone having problems with their automatic or electric gates. Our qualified gate engineers have many years of experience on all major electric gate automation systems, as a result we are able to offer an efficient cost effective solution when things go wrong.

Servicing

All mechanical systems require regular maintenance to ensure long trouble free life, during a gate automation service we will check all safety aspects of the infrastructure, we carry out sealing to prevent water ingress to delicate components, we clean and lubricate all mechanical parts of the automation system and the gate hinges etc.

Maintenance Contracts for automated and electric gates

We provide tailored annual service plans for your electric gate and access control installation. By allowing our experienced electric gate engineers carry out regular preventative maintenance you will increase the reliability of your automatic gate system and in the long term will save you money.

Repair

We can repair all sorts of gates and electric gate control systems.

Maintenance & Servicing

If your automated gate has failed, we can arrange for one of our fully qualified engineers to visit your premises to investigate and repair the fault.

We also offer two service options to ensure continued safe operation and longevity of your system:

SINGLE FULL SERVICE – OPTION 1

We will arrange to service your gate system on a pre-arranged date, The service includes:

• Visual inspection of all equipment
• Full performance testing
• Routine servicing of all equipment including:
• Greasing all motor parts and gate hinges
• Cleaning of all safety equipment
• Ensure all hardware, nuts, fixings, welding etc.. are safe and secure
• Clean and test all gate access equipment such as keypads, intercoms and locks
• Replace batteries in wireless intercoms and any safety accessories
• Ensure manual release mechanisms are in working order
• Health & Safety Check
• Replacement of defective parts will be charged at manufacturers current price list

SERVICE/MAINTENANCE CONTRACT – OPTION 2

Once you have taken out the contract we will carry out to routine service visits with the 12 month period of the contract. Our service includes:

• In the event of a breakdown Priority Call Out over non-maintained sites
• Visual inspection of all equipment
• Full performance testing
• Routine servicing of all equipment including:
• Greasing all motor parts and gate hinges
• Cleaning of all safety equipment
• Ensure all hardware, nuts, fixings, welding etc.. are safe and secure
• Clean and test all gate access equipment such as keypads, intercoms and locks
• Replace batteries in wireless intercoms and any safety accessories
• Ensure manual release mechanisms are in working order
• Health & Safety Check
• Replacement of defective parts will be charged at manufacturers current price list

This is the ideal service plan for multiple occupancy developments or commercial premises as it does offer the Priority Call Out.